Business & Professional


Course Title: Level 3 Team Leader / Supervisor Apprenticeship
Course Code: AD021

Department: Business & Professional
Course Type: Apprenticeship

The Team Leader/Supervisor apprenticeship is ideal if you are progressing into line management or are already working in a team leader/supervisory role and wish to develop your skills further.



Level 3 Team Leader / Supervisor

Course Content

You will be required to undertake and have an understanding of a number of different core skills, knowledge and behaviours in order to complete this apprenticeship. These include:

Team management principles - including team dynamics, motivation and managing resources and workloads
Leadership techniques - including coaching, decision making, role modelling and managing change
Performance management - including absence management, conducting appraisals, setting goals and objectives
Relationship management - including negotiation and networking skills and customer and stakeholder management
Communications - including active listening, chairing meetings, presentation and digital, verbal and written communication skills
Human resources (HR) and legal requirements - including equality, diversity and inclusion
Operational and project management - including planning and prioritisation, collecting, analysing and using data and risk management
Financial management - including controlling budgets, delivering value for money and governance and compliance

If you do not already hold level 2 functional skills in maths and English (GCSE grade 4 or C), you will need to achieve this level prior to taking the End Point Assessment.

On completion, you may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support your professional career development and progression.

Delivery of this course is in the workplace, with weekly workshops held at college.

Entry Requirements

GCSE Grade 4 or C in maths and English or level 2 functional skills in maths and English. Entry is subject to a successful interview and you will undertake an initial assessment in maths and English regardless of previous qualifications. You must be working under a suitable and relevant contract of employment for a minimum of 30 hours a week. If you do not have an employer, we may be able to help you find one.

Next Steps

You will have the opportunity to progress on to a higher level apprenticeship standard or to continue working within the industry.

Career Opportunities

Supervisor Team Leader Project Officer Shift Supervisor Foreperson Shift Manager

Dates & Fees

Start Date End Date Start Time End Time Mode of Attendance Days of the Week No of sessions
We run on demand. Contact us for dates. Apprenticeship Thu
Total Fee Full Cost Total Fee 19-23 Total Fee 24+

Additional Costs

You will need access to a PC/laptop to develop your e-portfolio.

Location & Contact Details


Kingston Maurward College Main Campus | Directions


Course Helpline 01305 215215

Email us

Materials Required

Notepad, Pen, Folder, Memory stick, any additional study materials such as textbooks.


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