Level 3 Retail Team Leader
You will be required to undertake and have an understanding of a number of different core skills, knowledge and behaviours in order to complete this apprenticeship. These include:
Retail principles and practices - including brand standards, competition, customer service and feedback and sales and marketing
Business principles and practices - including product knowledge, resource management, revenue and unique selling points
Merchandising - including retail calendar, local needs, stock control and management
Leadership - including decision-making, taking responsibility and coaching and supporting staff
Team management - including coaching, conflict management, training and development and team dynamics
Communications - including face-to-face, online, verbal and non-verbal skills
Health and safety practices, standards and legislation within a retail environment
If you do not already hold level 2 functional skills in maths and English (GCSE grade 4 or C), you will need to achieve this level prior to taking the End Point Assessment.
GCSE Grade 4 or C in maths and English or level 2 functional skills in maths and English. Entry is subject to a successful interview and you will undertake an initial assessment in maths and English regardless of previous qualifications. You must be working under a suitable and relevant contract of employment for a minimum of 30 hours a week. If you do not have an employer, we may be able to help you find one.
You will have the opportunity to progress on to a higher level apprenticeship standard or to continue working within the industry.
Junior manager withing the retail industry.
Dates & Fees
|Start Date||End Date||Start Time||End Time||Mode of Attendance||Days of the Week||No of sessions|
|We run on demand. Contact us for dates.||Day Release|
|Total Fee Full Cost||Total Fee 19-23||Total Fee 24+|
You will need access to a PC/laptop to develop your e-portfolio.
Notepad, pen, folder.
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