Level 3 Hospitality Supervisor
You will be required to undertake and have an understanding of a number of different core skills, knowledge and behaviours in order to complete this apprenticeship. These include:
Customer service principles and practices - including building customer profiles, brand standards and creating customer centric cultures
Business principles and practices - including financial and risk management, operating procedures and sales and marketing
Leadership - including acting as a role model, leadership styles and supervisory management skills
Team management - including performance and resource management and motivating and supporting team members
Specialist bar, concierge, events, food and beverage, front office, hospitality outlet or house keeping supervising skills
Health and safety standards, regulations and legislation within a hospitality environment
If you do not already hold level 2 functional skills in maths and English (GCSE grade 4 or C), you will need to achieve this level prior to taking the End Point Assessment.
GCSE Grade 4 or C in maths and English or level 2 functional skills in maths and English. Entry is subject to a successful interview and you will undertake an initial assessment in maths and English regardless of previous qualifications. You must be working under a suitable and relevant contract of employment for a minimum of 30 hours a week. If you do not have an employer, we may be able to help you find one.
You will have the opportunity to progress on to a higher level apprenticeship standard or to continue working within the industry.
Dates & Fees
|Start Date||End Date||Start Time||End Time||Mode of Attendance||Days of the Week||No of sessions|
|We run on demand. Contact us for dates.||Day Release|
|Total Fee Full Cost||Total Fee 19-23||Total Fee 24+|
You will need access to a PC/laptop to develop your e-portfolio.
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