Some of the knowledge, skills and behaviour aspects you will cover will include:
How to comply with the Health & Safety at Work Act, Manual Handling regulations, the abrasive wheel regulations and the legislation relevant to the role of Service Engineer
The company staff handbook, the chain of command, workplace procedures e.g. Daily time sheets, job cards, parts requisitions processes, use of pre-delivery procedures and maintenance schedules
How to record information, maintain accurate customer service records and communicate with customers and colleagues using verbal and handwritten methods whilst observing customer care practices
Workshop practices, the identification and application of tools and equipment used in service and maintenance operations. This will typically include knowledge of the care and storage of tools and equipment.
Methods of thermally and chemically joining metals and components. This knowledge will be used in the context of performing service and maintenance operations to machinery and equipment.
The operating principles of machinery, plant and equipment within the chosen land-based service engineering sector.
Underpinning service, maintenance and repair principles and practices, typically including machinery and component conformity procedures, tolerances, pre-load, end float, backlash, component sealing, system bleeding, alignment, balance, calibration, removal of corroded components etc.
How to access and interpret technical data relating to machinery and equipment service and maintenance operations
How to handover machinery, plant and equipment to the control and use of others in the workplace
Emergency First Aid.
Employers set the selection criteria for their apprentices. Typically this will include English and mathematics GCSE’s at Grade C or equivalent. In addition it is desirable that the apprentice has a basic understanding of Information and Communication Technology. Apprentices without level 1 English and maths will need to achieve this level and take the tests for level 2 English and maths prior to taking the end point assessment
The successful apprentice will have the opportunity to progress on to a higher level apprenticeship standard.
Dates & Fees
|Start Date||End Date||Start Time||End Time||Mode of Attendance||Days of the Week||No of sessions|
|We run on demand. Contact us for dates.||Apprenticeship|
|Total Fee Full Cost||Total Fee 19-23||Total Fee 24+|
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