Business and Professional

Introduction

Course Title: Intermediate Apprenticeship in Team Leading & Management
Course Code: PD215

Department: Business and Professional
Course Type: Apprenticeship



The Team Leading Apprenticeship provides an understanding of the roles and responsibilities of a team leader. It will also help you to develop new practical, motivational and day-to-day management techniques. You will be at the front end of an employer's business, regularly assisting both staff and customers. Duties will vary but in most cases you will be assisting the manager in leading the team - whether that's by organising a staff rota, handling a customer complaint or keeping things running smoothly in the manager's absence.

Overview

Qualification

Level 2 Diploma in Team Leading

Course Content

Monitoring work and performance
Giving feedback
Briefing teams
Supporting team members
Solving problems
Managing events
Employer Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Functional Skills in English and/or maths depending upon GCSE achievement.

Entry Requirements

No formal entry requirements but you will be required to take an English and maths assessment. Keen to learn new skills and enthusiasm for the subject is essential. You will be required to find suitable, relevant employment. Mature students will be considered based on previous experience.

Next Steps

Advanced Apprenticeship in Team Leading & Management.

Career Opportunities

Team Leader
Junior Manager
Trainee Supervisor