Business and Professional


Course Title: Intermediate Apprenticeship in Hospitality
Course Code: PD081

Department: Business and Professional
Course Type: Day Release

Our Hospitality apprenticeships specialise in the Front of House Reception area, so if you have a passion for providing excellent customer service, meeting new people and working within a busy environment, then these apprenticeships are for you.


Course Content

Level 2 NVQ Diploma in Hospitality Supervision and Leadership

Entry Requirements

Maintain a Safe Working Environment Work Effectively as Part of a Team Give Customers a Positive Impression Principles of Customer Service in Hospitality Employer Rights and Responsibilities (ERR) in the Logistics Industry Personal Learning and Thinking Skills (PLTS) Functional Skills in English and/or maths depending upon GCSE achievement.

Next Steps

There are no formal entry requirements. You must have an interest and passion for Customer Service and meeting new people. GCSE English, maths and ICT Grade A*-C would be an advantage. However where required, Functional Skills will be completed. You will be required to have suitable relevant employment.

Career Opportunities

Advanced Apprenticeship in Business & Administration / Customer Service /Hospitality.