Level 2 NVQ Diploma in Hospitality Supervision and Leadership
Maintain a Safe Working Environment
Work Effectively as Part of a Team
Give Customers a Positive Impression
Principles of Customer Service in Hospitality
Employer Rights and Responsibilities (ERR) in the Logistics Industry
Personal Learning and Thinking Skills (PLTS)
Functional Skills in English and/or maths depending upon GCSE achievement.
There are no formal entry requirements. You must have an interest and passion for Customer Service and meeting new people. GCSE English, maths and ICT Grade A*-C would be an advantage. However where required, Functional Skills will be completed. You will be required to have suitable relevant employment.
Advanced Apprenticeship in Business & Administration / Customer Service /Hospitality.