Business & Professional


Course Title: Intermediate Apprenticeship in Business & Administration
Course Code: AD010

Department: Business & Professional
Course Type: Day Release

Business Administration Apprentices provide administrative support within an office environment such as solicitor’s offices, financial management companies, design companies, the NHS, and the Police Service.

Daily tasks can include:

Customer interaction by phone, email and face to face
Liaising with other members of staff/departments
Organising meetings
Processing incoming and outgoing mail
Data Entry



Level 2 Diploma in Business and Administration

Course Content

Business communication
Providing administration services
Producing business documents
Developing working relationships
Understand employer organisations
Manage personal performance
Employment Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Functional Skills in English, maths and ICT depending upon GCSE achievement.

If you do not already hold Level 1 Functional Skills in maths and English (GCSE grade 2 or E), you will need to achieve this level and work towards Level 2 Functional Skills in maths and English prior to completing your apprenticeship.

Delivery of this course is in the workplace, with weekly workshops held at the college.

Entry Requirements

GCSE grade 2 or E in maths and English or level 1 functional skills in maths and English. Entry is subject to a successful interview and you will undertake an initial assessment in maths and English regardless of previous qualifications. You must be working under a suitable and relevant contract of employment for a minimum of 30 hours a week. If you do not have an employer, we may be able to help you find one.

Next Steps

Advanced Apprenticeship in Business & Administration, Customer Service.

Career Opportunities

Business Support Officer, Administration Assistant, Office Junior, Receptionist.

Dates & Fees

Start Date End Date Start Time End Time Mode of Attendance Days of the Week No of sessions
We run on demand. Contact us for dates. Day Release Thu
Total Fee Full Cost Total Fee 19-23 Total Fee 24+

Additional Costs

You will need access to a PC/laptop to develop your e-portfolio.

Location & Contact Details


Kingston Maurward College Main Campus | Directions


Course Helpline 01305 215215

Email us

Materials Required

Notepad Pen Folder Memory stick


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