Some of the knowledge, skills and behaviour aspects you will cover will include:
Recognise customer profiles in hospitality and how customers have different needs
Know the business vision and values, its main competitors, how it fits into the wider hospitality industry and how own area of work contributes to achieving business targets
Know how to support and influence the team positively, recognising how team members are dependent on each other to meet business objectives
5 GCSE’s at Grade D/3 or above (including English and maths) or other equivalent vocational qualifications. Learners must achieve English and maths at Level 1 prior to completion of this apprenticeship. Other entry requirements may be set by individual employers.
The successful apprentice will have the opportunity to progress on to a higher level apprenticeship standard.
Progression from this apprenticeship is expected to be onto a hospitality supervisory or team leading role.
Dates & Fees
|Start Date||End Date||Start Time||End Time||Mode of Attendance||Days of the Week||No of sessions|
|We run on demand. Contact us for dates.||Apprenticeship|
|Total Fee Full Cost||Total Fee 19-23||Total Fee 24+|
Learners will need access to a PC/laptop to develop their e-portfolio.
Notepad, pen, folder.
If we have added any additional images specific to this course they will be displayed below. If no images are found, then this tab will be empty.