Customer Service Apprentice at the Shire Hall Café Post Ref: CAT19

It’s National Apprenticeship Week!!

Come and join our Catering Team and earn as you learn

Are you passionate about providing excellent customer service and wish to gain a qualification in a professional working environment? Why not give your career a kick start and join a new venture in association with the Kingston Maurward Catering team?

The exciting opportunity has arisen to join our team at the Shire Hall café , see below for details


Post Title: Customer Service Apprentice at the Shire Hall Café

Post Reference: CAT19

Hours: 37 hours per week Monday – Sunday, which may include weekend shift work during functions and events

Salary: The salary for this post will be £7,118.80 per annum (£3.70 per hour) paid in monthly instalments. This is the National Apprenticeship rate of pay for apprentices with effect from 1st April 2018 if they are either aged under 19 or aged 19 or over and in the first year of their apprenticeship.  Apprentices are entitled to the National Minimum (NMW) or National Living Wage (NLW) for their age if they are aged 19 or over and once they have completed the first year of their apprenticeship.  More information is also available on the government web site

Job Purpose: Primarily to support and assist the Catering Team with the day-to-day running of the café as well as fulfilling all the requirements to successfully complete the Apprenticeship Framework. This will include an NVQ Level 2, underpinning knowledge certificate, Functional Skills and Industry Qualifications.


We are looking for enthusiastic people who are naturally outgoing to work within the external Shire Hall Café. You will be involved in providing high quality service to customers and visitors to the attraction. A flexible and positive “can do” attitude is required and although general Hospitality experience is desirable it is not essential. Whilst you are working with us you will gain valuable experience in a workplace environment whilst gaining a Level 2 qualification.

The Shire Hall:

Shire Hall is being transformed into a major heritage attraction and centre for learning that will bring its history to life and make it relevant for today. Dorset’s Shire Hall is one of the best-preserved buildings of its kind and remains almost unchanged since it first opened in 1796-7. Shire Hall was a centre of law, order and government for over 200 years. The trial of the Tolpuddle Martyrs that took place here in 1834 changed the course of history and helped to shape the society in which we live today. Later, the writer Thomas Hardy served as a magistrate at the court, an experience which inspired some of his writing.

A new charity, the Shire Hall Trust, has been created to run the heritage centre once it opens. There will be planned activities, exhibitions and events that will engage, inform and entertain people with the fascinating history of this significant building. The café will also be available for members of the public to use who are not visiting the attraction.

Status: Fixed term post for 15 months or until the apprenticeship is completed, whichever is the earlier.

For an informal discussion about the post, please contact Jeremy Start on 01305 215054 during normal working hours.



CAT19 Customer Service Apprentice

The Closing Date for Applications: Monday 19th March at 9:00am

Proposed Interview Dates: Interviews will be held from the week commencing the 26th March 2018

 Proposed Start Date: Monday 16th April 2018                  

 To Apply:

Applicants for this position must complete both a College employment application form and a Work Based Learning application form.

Please return the completed Application Form by email to or by post to: HR Department, Kingston Maurward College, Dorchester, Dorset, DT2 8PY.

Applicants for this position must complete a college employment application form. CVs will not be accepted.

Please add to your list of safe senders to ensure that any correspondence from us does not go directly into your spam folder.

For further details on application forms or the recruitment process, please go to our website Alternatively, please contact the HR department by emailing

You will be asked to provide evidence of all the qualifications listed on your application form at interview.

Kingston Maurward College is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

The College welcomes applications from people with a disability and will offer interviews to all those who are able to reasonably fulfil the criteria outlined in this Job Description. If applicants with a disability shortlisted for interview require any assistance in attending please contact the College’s Human Resources Manager in order that alternative arrangements are made.

Kingston Maurward College reserves the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Following receipt of completed application forms, if you have not heard from the College within 2 weeks of the closing date regrettably you will not have been short listed on this occasion. All short listed applicants will be contacted within 2 weeks of the closing date or no later than 3 days prior to the interview date (where an interview date is specified).

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