Business and IT and Professional

Introduction

Course Title: Hospitality (Front of House Reception) Intermediate Apprenticeship
Course Code: ITAPP



Our brand new Hospitality apprenticeships specialise in the Front of House Reception area, so if you have a passion for providing excellent customer service, meeting new people and working within a busy environment, then these apprenticeships are for you.

Overview

Qualification

City & Guilds Level 2 NVQ Diploma in Front of House Reception

Course Content

Units:

Entry Requirements

There are no formal entry requirements. You must an interest and passion for Customer Service and meeting new people. GCSE Math, English and ICT Grade A*-C would be an advantage. However where required Functional Skills will be completed. You will be required to have suitable related employment.

Next Steps

Following completion of the Level 2 Apprenticeship, candidates are eligible to progress onto the Level 3 Advanced Apprenticeship in Business Administration or Customer Service. Depending on your job role you may also be able to progress to the Level 3 Advanced Apprenticeship in Hospitality Supervision and Leadership.

Career Ops

This is the perfect qualification for someone working in a Reception role within the Hospitality Industry. With further training you could find yourself as a Head Receptionist, Front of House Supervisor or a Duty Manager.