Animal Park and Gardens Customer Service Assistant Post Ref: VC13

Post Title:  Animal Park and Gardens Customer Service Assistant

Post Reference: VC13

Vision: We are looking to recruit a confident, self-motivated and enthusiastic individual to staff the Visitor Centre Shop, Café and Animal Park.  Duties will include handling cash, re-stocking, ordering and keeping a record of visitor numbers.  Applicants should be have excellent customer service skills, and will provide visitors with information on all Kingston Maurward activities. You will be required to assist at Kingston Maurward events as and when required, reporting to the Retail and Commercial Marketing Manager. Previous experience in a retail, catering or events, and working with young people is essential. You will also need to demonstrate a good knowledge of safeguarding and working with young and vulnerable people.

Job Purpose: As a member of the Animal Park & Gardens team you will make sure that every visitor leaves with a good impression. You will provide consistently high customer service levels, have a keen interest in retail, events, and catering, and be willing to work in a multi-function capacity.

Hours: 37 hours per week, worked over five days Monday – Sunday to be agreed with flexibility to meet business needs.

Salary: National Minimum Wage according to age. The National Living Wage will apply for those 25 and over and is £13,852.80 per annum.

Status: Permanent


College Application Form

Closing date:  Monday 31st October at 9:00am

Interview Date: TBC

For an informal discussion about the post, please contact Tom Reynolds on 01305 215065 during normal working hours.

To Apply

Please return the completed Application Form by email to or by post to: HR Department, Kingston Maurward College, Dorchester, Dorset, DT2 8PY.

For further details on application forms or the recruitment process, please go to our website Alternatively, please contact the HR department by emailing

You will be asked to produce evidence of all qualifications listed on your Job Application at interview.

CVs will not be accepted.  Applicants for this position must complete  a College employment application form.

Kingston Maurward College is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

The College welcomes applications from people with a disability and will offer interviews to all those who are able to reasonably fulfil the criteria outlined in this Job Description.  If applicants with a disability shortlisted for interview require any assistance in attending please contact the College’s Human Resources Manager in order that alternative arrangements are made.

Following receipt of completed application forms, if you have not heard from the College within 2 weeks of the closing date regrettably you will not have been short listed on this occasion.  All short listed applicants will be contacted within 2 weeks of the closing date or no later than 3 days prior to the interview date (where an interview date is specified).

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